Shipping Policy

At EK Sanats, we’re committed to giving you a smooth and transparent shopping experience. Please read our Shipping Policy to understand how and when you can expect your order to arrive.

Shipping Area
We currently ship exclusively within the United Kingdom.

Order Processing Time
Orders are processed within 1 to 3 business days after your payment is confirmed.
Once your order is dispatched, you will receive a confirmation email with tracking details.
Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time
Orders are typically delivered within 10 to 20 business days from the date of dispatch. Delivery times may vary slightly depending on your location and courier activity.

Shipping Charges
We offer flat-rate shipping of £2.99 per order, regardless of the size or weight of your order.

Customs & Import Duties
All orders are shipped in compliance with UK delivery regulations. In rare cases, additional charges such as VAT or import handling fees may be applied by the courier or customs. These charges, if incurred, are the responsibility of the customer.

Address Accuracy
Please make sure your shipping address is complete and accurate. EK Sanats is not responsible for delays or lost packages caused by incorrect address information provided at checkout.

Delays & Lost Orders
If your order has not arrived within 30 business days of dispatch, please contact our support team. We will look into the issue and offer a replacement or a full refund, depending on the situation.