Terms & Conditions

Welcome to EK Sanats. By accessing or using our website, placing an order, or engaging with our services, you agree to the following terms and conditions. Please read them carefully.

1. About EK Sanats
EK Sanats is an online store that sells custom printed products such as t-shirts, mugs, bookmarks, tote bags, and more. Each product is made to order based on the design and details provided by the customer.

2. Use of Our Website
You agree to use our website for lawful purposes only. You must not use it in a way that may cause harm, interrupt service, or violate any applicable laws. We reserve the right to restrict or terminate access to our site if we believe misuse has occurred.

3. Orders and Payment
When you place an order, you agree that all information provided is accurate and complete. Full payment must be made at the time of ordering through the available payment methods. EK Sanats reserves the right to cancel or refuse any order at our discretion, especially in cases of suspected fraud or incorrect pricing.

4. Custom Designs
For personalized or custom-printed products, we produce items based on the design, text, or artwork submitted by you. Please ensure your files and content are error-free and do not infringe on copyrights or trademarks. EK Sanats is not responsible for spelling, grammatical, or layout errors submitted by the customer.

5. Shipping and Delivery
We aim to deliver all products within the estimated timeframe mentioned during checkout. However, delivery times may vary based on location, courier delays, or other external factors. EK Sanats is not liable for delays caused by shipping providers or incorrect address information.

6. Returns and Refunds
Since most of our products are custom made, we only accept returns or offer refunds if the item is defective, damaged, or incorrect due to our error. To be eligible for a return, you must contact us within 7 days of receiving your order, with clear photos of the issue. We do not offer returns for changes of mind or customer input errors.

7. Intellectual Property
All content on this website, including designs, text, images, and logos, is the property of EK Sanats and is protected under copyright laws. You may not use, reproduce, or distribute any content without our written permission.

8. Limitation of Liability
EK Sanats is not liable for any indirect, incidental, or consequential damages that may arise from using our site or services. Our total liability to you for any claim arising out of your use of the website or purchase of products will not exceed the amount you paid for the order.

9. Changes to These Terms
We may update these Terms & Conditions at any time without prior notice. Changes will be effective once posted on this page. It is your responsibility to review them regularly.